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1. Personal information

2. TRAVEL

3. DEPARTURE

4. HOTEL / DESTINATION

If you know the hotel you want, please write its full name.

If you have 2 hotel options, please separate them by comma.

If you only know your destination and want the best hotel within our budget, please let us know where you want to arrive and some information about your budget range.

Room 1

5. OTHER SERVICES

6. OTHER INFORMATION

This policy governs the way in which we use and protect personal information we obtain from you when you use our website. If you have any questions about it, please contact us at support@WISE.travel or call 0371780737 extension 7 before you start using this site.
This policy is effective as of November 1, 2021 and it may change at different intervals as we update our site. Therefore, we recommend that you visit this page frequently to ensure that you agree with any changes.

  1. What information we collect?

You can generally use our website without submitting any information. However, in order to be able to demand an offer through our website, it will be necessary to provide some additional information when you create the user account or subscribe to our newsletter.
We may collect the following information: your name and contact information, including email address, telephone number and residential address.

  1. How do we protect your personal data?

WISE.TRAVEL S.R.L. will keep and process personal data that it collects and receives through this website. Users' personal data may be used by WISE.TRAVEL S.R.L. to promote, support or execute the commercial relationship between WISE.TRAVEL S.R.L and users.

Your personal data may be transmitted to competent authorities for the purpose of verifying commercial transactions or carrying out different verifications stipulated through on-going legislation.
The data provided by our customers is strictly confidential, our company using it only for business relations, in accordance to the contracts and arrangements concluded between WISE.TRAVEL S.R.L. and its customers. This site includes security measures against the loss, alteration or misuse of information under our control. WISE.TRAVEL S.R.L respects rights granted by Law 677/2001. Based on your written request, it will rectify, update, block, delete or modify, free of charge, the data collected that are not mentioned in Law no. 677/2001 on anonymous data, when it relates to the protection of personal data and the free movement of such data, or will stop processing your personal data.

WISE.TRAVEL S.R.L confirms that it will comply with the rights granted by Law 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data with subsequent amendments, Law no. 365/2002 regarding electronic commerce, Ordinance no. 130/2000 on the legal regime of distance contracts. Below are some of these rights:

  • The right to request WISE.TRAVEL S.R.L. to confirm whether or not personal data is being processed, free of charge for one request per year;
  • The right to request WISE.TRAVEL S.R.L. to rectify, update, block or delete, free of charge, the data provided for which the processing is not subject to those stipulated by Law no. 677/2001;
  • The right to ask WISE.TRAVEL S.R.L to stop, free of charge, the processing of personal data. The right to ask WISE.TRAVEL S.R.L to stop sending promotional messages.

Any such requests/notifications shall be dated, signed and sent by the person registered in the database by email to support@WISE.travelWe respect the rights of our users according to Articles 11 and 13 of Law 2472/1996. WISE.TRAVEL S.R.L does not disclose or publish personal data of users.

  1. What do we do with the information collected?

We use this information in order to improve our services, particularly in order to:

  • To answer the questions and various requests we recieve through this site;
  • To keep internal records;
  • To improve the content of the website;
  • To inform you about website updates;
  • To customize the content and/or organization of information on the website for each individual user;
  • To be able to send you the newsletters you subscribed to;
  • To answer questions from the press about our activity;

We can contact you by email, phone, etc., if you have not registered your preferences and contact details.

  1. Email marketing

Through these activities, we provide information about products that may be of interest.
When you provide us with personal information, we will ask you whether or not you want us to send you that information by email.
If you no longer wish to receive messages from our company, please contact us at support@WISE.travel.

  1. Who else receives this information?

We will not transfer, present, sell, distribute or lend your personal information to any third party, except when necessary for the reasons set out in the section "What do we do with the information we collect?" or where we have to present this information to authorities. Your information may also be disclosed to our authorized direct marketing department, unless you chose such information to not be disclosed.

  1. How can you view the information we have collected?

According to legislation in the field of data protection, customers may request details about their personal information. If you would like a copy of the information we keep about you, please contact our company's data protection officer at support@WISE.travel.
If you believe that any information we keep about you is incorrect or incomplete, please write or email us as soon as possible. We will correct or update that information as soon as possible.

  1. Security aspects

We are committed to ensuring the security of your information. To prevent unauthorized access to and disclosure of information about you, we have physical, electronic and management procedures in place to ensure the security of the information we collect online.

  1. Creating quick links

Our site may include quick links to other sites over which we have no control. Once you leave our site, our company cannot be held responsible for the protection of the information you provide. When you access other sites, please read the privacy statement regarding the information that those sites collect.

  1. Cookie applications

For certain sections of our website, we use "cookie" applications. These are files that store information in your computer or in your browser, in other words our website can recognize if you have ever visited that section before. In this way, it will be much easier to remember your preferences regarding our website, we can see how you use this website, we can adapt certain features to your preferences and we can find out how you use the website. Using the website www.WISE.travel means you agree to the use of "cookie" applications.

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